Here are some questions we get asked by customers.
If you can’t find the answer your looking for just get in touch, we’d be happy to help.
We accept most payment methods from cash and cheques to cards and direct debits.
Not for our regular domestic cleaning and not for commercials cleaning if required notice of 24 hours is given.
Apart from sickness or holiday cover you will always get the same cleaner.
This depends on the nature of the clean but generally speaking a normal clean would be around 4 hours, temperature and air flow depending.
If it is possible. Although we do move small furniture items whilst cleaning larger item and antiques are not something we would move.
If it is possible and required we can. We have many tools for reaching into very tight spaces so this is often not necessary.
Yes. We have a secure system in place to hold keys to gain access for cleaners and many of our customers do.
Yes, if you require us to.
Yes, if you require us to.
Yes, all our vans are stocked with everything we need to complete the task.
Yes. If you have a specific product just let the cleaner know.
Yes. We are extensively insured for all services we offer.
Yes. All completed jobs comes complete with a full VAT invoice.
No, so long as the cleaner can gain access.
Yes. So long as they are friendly we can let him have his 5 minutes in the garden.
No. We are all pet lovers here at sparkles.